Service Guarantee

At Service ONE Carpet Cleaning and Repair your satisfaction matters. We stand behind the quality of our work and aim to deliver the best carpet cleaning experience possible.

Our Promise to You

We guarantee that:

• All services will be performed by trained, professional technicians

• We use industry-standard equipment and cleaning solutions

• We will treat your home or business with care and respect

• We will communicate clearly, arrive on time, and meet your expectations to the best of our ability

Satisfaction Guarantee

If you are not satisfied with the results of your cleaning, please contact us within 48 hours. We will:

• Return to re-clean the area at no additional charge OR

• Offer a reasonable alternative solution

Please note: Some stains, odors, and wear may be permanent and cannot be fully restored.

Honest & Transparent Pricing

We guarantee:

• No hidden fees

• Upfront estimates before work begins

• Clear explanation of services provided

Our Limitations

While we work hard to provide excellent service, we cannot guarantee:

• Complete removal of stains caused by dyes, bleach, ink, or permanent damage

• Full removal of pet odors that have penetrated carpet backing or subfloor

• Results on carpets that are heavily worn or damaged prior to cleaning